LA Tenants Have Won a Breakthrough Against Landlord Abuse

This summer, a small group of tenants in the Los Angeles neighborhood of Highland Park made history when they successfully forced the Los Angeles Housing Department (LAHD) and the city attorney to enforce the city’s Tenant Anti-Harassment Ordinance (TAHO) against their landlord. The campaign, which was conducted alongside the Los Angeles Tenants Union (LATU), lasted a year. In the end, LAHD and the city attorney’s office issued the first ever citations through the Administrative Citation Enforcement Program (ACE), a fine-based noncriminal approach to nuisance abatement and quality-of-life offenses, as well as ten criminal charges against the landlord using the TAHO ordinance originally passed in 2021. Considering the extremely limited enforcement of TAHO since its passage, this was a significant victory. The charges covered a variety of offenses including defying stop-work orders, claiming occupied units were vacant to get renovation permits, disturbing tenants’ peace and quiet, abusing right of entry, and unlawful construction — offenses that are classified as harassment and therefore in violation of TAHO.

Such offenses, of course, are hardly limited to this individual building or landlord. Tenant harassment is rampant across Los Angeles, a ubiquitous feature of tenancy in a city where landlords, both big and small, consistently use a wide-ranging set of harassment tactics to force tenant turnover and to save money on maintenance and repairs. To address this problem, the Los Angeles City Council adopted TAHO in June 2021 after persistent pressure from tenants and tenant advocates, as well as a 2018 Housing and Community Investment Department investigation that documented widespread harassment of tenants of rent-stabilized units. TAHO’s passage was hailed as a victory for the tenant movement. Yet despite receiving 21,402 complaints alleging harassment between August 21, 2021 and August 31, 2025 — including coordinated complaints from tenants documenting pervasive harassment patterns by the same landlord — the housing department’s TAHO Task Force has referred only thirty-five cases to the city attorney in the four years since its passage.

The original idea behind TAHO was to employ a broad definition of harassment that reflects the versatility of landlord tactics and gives tenants greater agency to fight back. Under the ordinance, harassment encompasses withholding maintenance and repairs, removing housing services, entering tenants’ homes without proper notice, disturbing tenants’ peace and quiet or right to privacy, filing evictions on false premises, attempting to coerce tenants to move out with “cash-for-keys” offers, threatening or intimidating tenants with physical harm or with disclosing their citizenship/immigration status to the authorities, and interfering with or retaliating against tenant organizing. If tenants believe their landlord is in violation of TAHO, they may pursue a civil lawsuit or file a complaint with the housing department, which is tasked with enforcing the ordinance by investigating complaints and referring cases to the city attorney for prosecution. A violation of any provision of TAHO is punishable as an infraction or a misdemeanor, subject to financial penalty or imprisonment in county jail for up to six months.

Getting the city to enforce TAHO, however, has proven far harder than expected. Jacobin has previously covered the city’s failure to enforce TAHO, reasons for which include the initial lack of funding for its implementation and issues associated with its enforcement mechanism, which places agency exclusively with the city’s housing department, as opposed to tenants. The lack of enforcement has served to obfuscate and justify landlord practices that are, in fact, deliberate harassment tactics intended to force long-term tenants to vacate their rent-stabilized units, making room for tenants paying market-rate rents. Such practices are incentivized by a loophole in California’s Costa-Hawkins Rental Housing Act, which allows landlords to reset rents to market rate when tenants vacate their rent-stabilized units.

Because the Highland Park tenants had occupied their four-unit rent-stabilized building for decades, their rents were significantly below market rate. When a new landlord, Andrew Izquierdo, purchased the building in 2024, he immediately began waging a campaign to have the tenants vacate their homes.

Izquierdo first attempted to raise their security deposits by $1,000, although he ultimately lowered the increases after tenants notified him of rent increase adjustment regulations under Los Angeles’s Rent Stabilization Ordinance. Then he informed tenants that they would only be allowed to park the number of cars listed in their leases, which for most tenants was one car, but for one tenant was zero. The former landlord had permitted them to park as many cars as needed — a number which, as their children grew up, had increased, although the leases were never amended to reflect this. When tenants didn’t comply and continued to park in front of the building and in a garage on the lot, the landlord sent a tow truck to remove the cars from the premises.

Hector Chairez Rojas, who has lived in the building for twenty-seven years, described in an interview watching his truck be towed onto the aboveground train tracks behind the building and trying to defend his vehicle. “My family, especially my kids, were really humiliated by what happened, and one of them is in therapy because of this.” When the tow truck driver offered to leave the cars in exchange for money, Chairez Rojas told him, “I’m not going to give you any money, because it’s not my fault that the cars are being towed. If anybody needs to pay, it’s the landlord.”

Ultimately, residents and members of the Los Angeles Tenant Union, whom tenants had contacted for support, were able to prevent the cars from being towed. But the harassment continued. The landlord cut down a garden that tenants had planted and tended for years. He also offered cash-for-keys to a family cohabiting one of the units alongside another tenant — an offer the family ultimately accepted. When the other tenant, Otto Tojin, a senior citizen, refused to accept a cash-for-keys offer, the landlord filed an eviction notice against him.

Tojin ultimately went to court and won. But soon after the eviction hearing, construction workers showed up at the building to install plywood in Tojin’s unit, which effectively barricaded him in his room, separating him from the kitchen, living room, and bathroom, which they subsequently began demolishing. His neighbor, Chairez Rojas, arrived alongside members of LATU to block the demolition. Eventually the police got involved, the construction was stopped, and tenants took down the plywood so Tojin could regain access to the kitchen and bathroom. The crew, however, had a key to the apartment and repeatedly returned and entered the apartment without Tojin’s permission while the other neighbors were at work and continued renovating.

Around this time, Ben Cassorla, Housing and Tenant Deputy with Council District 1, who had heard about the issues with the building, contacted Mario Torres, who has lived in the building since the 1990s, and began helping the tenants report the illegal construction work to the city. When an inspector visited and realized that there was a tenant living in the unit, the inspector issued a stop-work order and informed the tenants that the landlord had listed the unit as vacant when he applied for a renovation permit. But the crew kept returning in violation of the stop-work order and continued to carry out unpermitted work.

Eventually, after tenants repeatedly attempted to prevent the crew from carrying out the work, the construction crew returned flanked by armed security guards. Torres said the guards “were saying they’re police officers. They didn’t have badges or anything, but they did have guns, and they were saying that they have permits to do the construction and that they were going to do it regardless of what we say. That’s when people from the tenant union put out a quick response in the chat to anybody that’s around to come and support us, to see what’s going on.”

Tenants say police also showed up but didn’t intervene or check the work permits, and the work continued for a number of days. The armed guards also returned. In one instance, tenants say the guards attempted to intimidate Tojin as he was leaving the building by insinuating that they were ICE agents, exploiting the current political climate in the city and illustrating the often sinister and cruel tactics pursued by landlords to terrorize tenants and force them out of their homes. Torres said of Tojin: “If it wasn’t for the tenant union and us unionizing right here in the building, who knows where he’d be by now?”

The tenants documented everything that was happening in the building, from the armed guards and unauthorized entry to the ongoing unpermitted construction work, and Torres repeatedly filed paperwork with the city to notify them of further violations. They also organized a protest with LATU and some of their neighbors, and around a hundred people showed up and marched to the offices of the real estate and property management company, Las Casas Realty, which Izquierdo owns with his family, demanding the return of their parking spots and much-needed maintenance and repairs.

Tenants also persuaded inspectors from the city to investigate a variety of habitability and health and safety issues in the building. When the landlord failed to remediate those issues, a judge placed the building in the city’s Rent Escrow Account Program (REAP) and awarded tenants a 50 percent rent reduction. The 50 percent is paid into an escrow account managed by the city until the landlord resolves the outstanding issues. After the tenants filed further complaints with the city, the landlord, seemingly in an effort to retaliate, stopped paying the gas bill and tenants were notified that the water heater would no longer work. With the help of Cassorla, however, tenants were able to negotiate a deal with SoCalGas to use funds from the REAP account to pay the bill and keep the gas on.

Meanwhile, the tenants had been filing TAHO complaints with LAHD. On June 5, 2025, the city attorney filed ten criminal charges against Izquierdo, and on August 4, 2025, Izquierdo received the first ever ACE citations for TAHO violations, all of which centered on issues associated with the unpermitted construction work — they did not include the armed guards posing as police or ICE agents and attempting to intimidate tenants.

The tenants’ organizing within the building and with LATU, as well as their painstaking work of documenting the landlord’s practices and repeated filings of complaints with the city (both with LAHD and the Department of Public Health) were the most integral components of securing this unprecedented victory. But the recent passage of several amendments to TAHO appears to have played a key role as well — especially considering that, over the last four years, numerous other tenant groups have carried out similar campaigns and filed over twenty-one thousand TAHO complaints alleging harassment against landlords without LAHD holding landlords accountable by enforcing its own ordinance. The consequences for those tenants have been grave, forcing thousands to continue living in conditions that pose threats to their mental or physical well-being, or forcing tenants out of their homes by enabling landlords to illegally secure tenant turnover via harassment.

The passage of TAHO 2.0, the designation given to the TAHO amendments, was the result of a campaign led by the city’s tenant movement beginning in 2022. Seeing and living with the severe consequences of the original TAHO’s ineffectiveness, tenants and tenant advocacy groups launched a campaign to reformulate and expand TAHO in order to give it more teeth. The groups involved, spearheaded by the Keep LA Housed coalition, devised several TAHO amendments to render it more effective and enforceable before attempting to garner political support for a TAHO 2.0. The city council passed the measure in an 11–0 vote on November 6, 2024, and the stronger protections, which included many of the amendments formulated by the tenant groups, went into effect at the end of 2024.

Under TAHO 2.0, the definition of harassment has been expanded and redefined as constituting a landlord’s “bad faith” conduct, which is “willful, reckless, or grossly negligent,” intended to disrupt tenancy, and directed at a specific tenant or tenants, causing the latter detriment or harm. The amended ordinance also prohibits refusal to accept rent payments while rendering harassment an affirmative defense in eviction cases, regardless of the factuality of allegations in the eviction notice. Moreover, under TAHO 2.0, tenants prevailing in court are entitled to triple the compensatory financial damages — including for mental and emotional distress — and relocation assistance if applicable, as well as to attorney fees. In the original TAHO, attorneys were not guaranteed payment for winning TAHO cases, making it nearly impossible for tenants who couldn’t afford legal fees to find attorneys willing to take on their cases, effectively leaving TAHO enforceable only by the city as opposed to by tenants via civil lawsuits.

Taken together, these changes to TAHO are intended to strengthen the ordinance and its enforcement and to create a financial deterrent to ensure landlord compliance. In an interview with Jacobin, City Councilmember Eunisses Hernandez from District 1, where the Highland Park building is located, highlighted the importance of the amendments to the ordinance, while also cautioning that the policy will likely need further tweaks down the line:

I’ve seen what it looks like when tenants are harassed to the point of having physical ailments, of them giving up and losing their housing, and having to move out of a city that they’ve lived in for decades . . . No policy is perfect, particularly when we talk about implementation. We could have the best policy, but if we can’t implement it as a city, it’s going nowhere. I would like to see more investment in the implementation of TAHO 2.0, and hopefully the city attorney steps up and starts filing more of these cases, and then we can reflect, look at the data, and do an analysis. Are there changes that we need to make? Are there gaps that still exist?

Cassorla, the Housing and Tenant Deputy from CD1, says that since the passage of TAHO 2.0, TAHO enforcement appears to be given higher priority within LAHD and response times to inquiries about TAHO infractions are shorter. Hopefully, the Highland Park tenants’ recent victory is also indicative of greater implementation of the ordinance moving forward — although for the thousands of tenants who’ve already been harassed out of their homes, such implementation obviously falls short.

The next court date for landlord Andrew Izquierdo, who pled not guilty to all ten charges, is December 10, and the tenants plan to attend the hearing. In the meantime, says Chairez Rojas, the tenants want to spread the word about their landlord’s practices to prevent him from doing the same things to other tenants and to bring those people into the tenant movement. And, Torres says, they want to help other tenants in similar situations replicate their actions, to ensure that “they know how to do it, they know the resources, they know how to organize, they know who to reach out to, and they know what to do when it’s happening. Just document everything.”

Torres added, “Reach out to your local tenant union, reach out to your city officials, send in complaints. We want to create a blueprint for the people who will be going through this pretty soon or who are currently going through it.”

Great Job Mathilde Lind Gustavussen & the Team @ Jacobin Source link for sharing this story.

#FROUSA #HillCountryNews #NewBraunfels #ComalCounty #LocalVoices #IndependentMedia

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