Paytm has introduced Paytm Checkin, a new AI-driven travel app designed to simplify trip planning by letting users organise and book flights, trains, buses, and metro journeys through a conversational interface. The app aims to make travel smarter and more convenient by allowing users to compare options and manage their bookings effortlessly in one place.
As per the company, “With Paytm Checkin, the company extends this vision to the travel segment, creating a smarter and more intuitive way to plan and book trips while ensuring reliability and transparency at every stage of the journey.”
Introducing Paytm Checkin – your new AI-powered travel partner!
Find the best fares, book tickets & keep every trip flexible – all in one app.
Because the future of travel isn’t where you go, but how seamlessly you get there.Download now. pic.twitter.com/WL3O6STwub
— Paytm Checkin (@PaytmCheckin) November 6, 2025
Paytm Checkin includes an in-app AI assistant that lets users browse, compare, and book travel through a simple conversational interface. Beyond booking, the assistant can suggest destinations and build personalised itineraries based on user interests. Paytm says the app uses AI to tailor results to individual travel history and patterns, though these features are still in beta.
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The company’s move toward AI-driven travel tools reflects its broader strategy of leaning into emerging technologies. Paytm founder and CEO Vijay Shekhar Sharma recently told analysts that AI-led product innovation will play a key role in boosting the company’s revenue growth.
Just downloaded ‘Paytm Checkin’. My wife has become a fan of this new app instantly. I will personally take some time to get used to this new interesting app from Paytm
Interestingly today morning started with wife receiving a cashback from Paytm. I got woken up with the sound… pic.twitter.com/GigFQqOCF5
— Saurabh Jain (@skjsaurabh) November 7, 2025
Paytm sees AI as a way to improve not just customer-facing apps but also its merchant ecosystem. The company has begun integrating AI into its soundbox devices to provide smarter, real-time insights.
These AI-enabled merchant tools can also respond to voice commands and offer analytics, helping sellers manage operations more efficiently, a sign that Paytm aims to expand AI across both consumer and business touchpoints.
Vikash Jalan, CEO, Paytm Travel stated, “We are taking a big step in AI-led travel with Paytm Checkin, creating a new and smarter way for people to plan and book their journeys. We believe AI will change the way travel bookings are done, and with Paytm Checkin, we are bringing a world-class, AI-first experience through a dedicated app designed to make travel planning simple, personal, and effortless.”
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