Tag: customer service
Bret Taylor’s Sierra reaches $100M ARR in under two years | TechCrunch
Sierra, a 21-month-old, San Francisco-based startup that builds customer service AI agents for enterprises, announced on Friday that it reached $100 million in annual...
AI engineers are being deployed as consultants and getting paid $900 per hour | Fortune
AI engineers are being paid a premium to work as consultants to help large companies troubleshoot, adopt, and integrate AI with enterprise data—something traditional...
Even McDonald’s CEO knows the fast-food giant is too expensive. Now he’s cutting prices to woo back cash-strapped consumers
McDonald’s has been struggling to hold on to its low-cost image. Now fast food’s largest brand is trying to fix what many of its...
Brian Niccol wants your Starbucks drink to be made within four minutes of ordering
We’ve all been there: Standing in our favorite coffee shop, orders flooding in. The collection area is noisy, crowded, and everyone’s drink except yours...
The ‘Gen Z stare’ is more than a TikTok trend — it’s a real problem in the workplace and the job market
Gen Z, the youthful masters of the TikTok trend, are being hoist by their own petard. But they are probably just staring at their...
